FOR DEALERS
Start with a better enquiry.
Help buyers share the information a sales team needs before a test drive, inspection or handover.
Lead with the vehicle and the use case.
Capture the exact variant and seller reference, typical trips, the passenger or cargo requirement, and the checks the buyer wants to complete. Confirm price, availability and the location of the vehicle in writing.
Put evidence alongside the listing.
Where available, give buyers a clear route to view inspection findings, service evidence, inclusions, delivery costs and written terms. State who supplied each record and when it was last checked.
Measure progress to an appointment.
A pilot could compare the proportion of enquiries with an exact vehicle reference, a written price and a booked inspection or test drive. Obtain permission before transferring buyer information between systems.